Okay, it’s not a robot waiter but Teraoka’s new Deli Touch pen allows customers to place orders without human contact. Using a menu with barcodes embedded in the photos of the items, the pen’s camera scans the codes and transmits the information via wireless to a server, which is connected to a printer in the kitchen that prints out the order. On both sides an automated voice announces that an order has been placed.
While touch screen menus have been around for awhile in Japan now, the Deli Touch pen has a few advantages, for example: the pen and menu-book style in general seems more user friendly, especially for elderly customers, and at one third the cost of implementing a touch screen order system, the Deli Touch Pen is equally appealing to restaurant owners. In fact, at only ¥45,000 for a one-month rental, which consists of 30 pens, server, and printer, the Deli Touch is considerably cheaper than an actual waiter, robot or otherwise (though maybe not as cute).
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How to hold the cheese when ordering??
What a fantastic idea! No more waiting to get service or being impacted by a crowded restaurant with a stressed-out waiter.
Lindo juguetito, pero no cambiaría a un mesero que este guapo por este lector de códigos, además como pedir un plato que tenga mucha o poca sal…
This kind of solution can be implemented in countries with good morale kinda people. Else some customer will steal that pen away for all sort of reasons.